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With their deceptive website, the page with plan choices defaults to yearly button clicked, when you scroll over the plans it gives you monthly pricing,even when yearly button is clicked. Plans are listed where yearly button is at top of page, out of sight, so looks...
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Company wrote 0 public responses to the review from Oct 26, 2017.
Anonymous
Steven

Same thing happened to me, they stole $750.00 x 2, for $1,500.00 total. And no refund, spent an hour on the phone with one of their "customer support" agents. May as well be...

Anonymous
gavin anderson

I too have been conned and had over £200 stolen from my account over a 2 year period when I wasn't well and caring for my wife who was recovering from cancer and coping with b...

#1121500
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Forgot login/password does not work. Credit card charge tool does not work. Seach the site for a telephone number and you will not find one. There is no way to talk to anyone and the email response support is non-existent. The sales number however answers very quickly...
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Company wrote 0 public responses to the review from Oct 11, 2017.
I didn't like
  • No customer service
  • Lack of phone support
  • Deceptive website
#1113791
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On August 20, I upgraded my personal Dropbox (DB) account to a standard business plan, with the understanding from the DB webpage interface that it would cost $150 year ($12.50 monthly). However, I discovered that I was being charged $799.50 when I reviewed my credit...
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Company wrote 0 public responses to the review from Oct 06, 2017.
2.0
I didn't like
  • Unscrupulous refund policy and customer service
#1111206
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WHAT HAPPEND IS A GOOD QUESTION MY ATTORNEY AND A JUDGE CAN FIGURE OUT ...A $1,200.00 QUESTION ...OUT OF THERE MIND... IF YOUR SMART, DELETE IT OFF YOUR NEW COMPUTER BEFORE YOU EVEN GO ON LINE. I just wanted to try it but the PC was slow so I returned it never ever...
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Company wrote 0 public responses to the review from Oct 05, 2017.
1.0
I didn't like
  • I have high blood prusure and nearly had a heart attack for real
#1111102
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This company is a 100% scam artist! I signed up for free trial, followed by $9.99 a month charge. Yesterday, a day before my free trial ended they overcharged me $450! The charge reads on my bank account as an "ATM CHARGE", which stinks of scam! To make matters worse,...
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Company wrote 0 private or public responses to the review from Sep 11, 2017.
Anonymous
gavin anderson

The same thing has happened to me they are getting away with this why? They are crooks

Anonymous
Anonymous

how are you resolve your problem? they give your money back?

1.3
#1099169
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Unless you are a business user, there is no way to actually talk to Dropbox. I had purchased a year's 1 TB storage...about $120 worth. They will answer an email after 3-4 days and take multiple days in between all communications and they never address the real issue....
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Company wrote 0 private or public responses to the review from Jul 28, 2017.
1.0
I liked
  • Ability to access files from multiple devices
  • Ability to access files frm mny devices share w people
I didn't like
  • No customer support unclear how it worked
  • Dropbox customer service
  • No customer phone support unclear how it worked
#1080344
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I recently had my "free" Dropbox account of many years freeze and I was informed by email that it was "full". Okay, so I deleted most of the files. Then I subscribed for $99/year and tried to transfer the remaining files into my new, improved, upgraded Dropbox. It...
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Company wrote 0 public responses to the review from Jul 27, 2017.
1.0
I didn't like
  • Wasting an entire day and feeling ripped off
#1080224
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Dropbox billed me for business trail even though I cancelled before the 30 days. Then I tried to find a customer service number and I could not find anyone to talk with. I was pushed to the online customer support option and nine matched this problem. I got a person...
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Company wrote 0 public responses to the review from Jul 24, 2017.
2.2
#1078859
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I subscribed to Dropbox several years ago. I arranged many pictures in folders. Now when I go to Dropbox the folders are empty. This is beyond distressing as these photos are family memories. What is worse is that I cannot get help from customer service. I have filed...
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Company wrote 0 public responses to the review from Jul 05, 2017.
1.0
I didn't like
  • Unwillingness
  • Tech support
  • Unethical
#1070016
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Dropbox - How do I recover a deleted file older than 30 days

Hello, Recently, I transfer a large file full of very important photos to a flash drive from my Dropbox. Later I found out the transfer did not work and the original folder was not on my computer. Please help me retrieve a copy of these photos. Please have someone contact me@(260) 418-8264 The file was in my bobt2121 folder in dropbox. Thank you. Robert Thomson Bobt2121
Company wrote 0 private or public responses to the review from Jun 06, 2017.
#1057526
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