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Hi, My friend and I decided we should use Dropbox to transfer a few videos of our vacation. After going two gigs over the free amount of storage, I decided to give the Plus plan a try.

I decided to do the yearly plan for $99 a month. I quickly realized that I didn't need anything even close to the amount of storage they offered for their smallest storage plan. I canceled my Plus membership within a few days, but was informed that I would not be refunded for the amount of time that I wasn't going to need or use (almost a year).

It would have been nice to know this before I decided to pay for the service. A note during the payment portion would have been nice just to inform me that once they annual payment is made, it cannot be refunded regardless of when I decide to cancel the service.

Product or Service Mentioned: Dropbox Plus Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

I didn't like: Deception.

Company wrote 0 public responses to the review from Apr 14, 2017.
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