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They are terrible at customer service or fixing the issues at hand. Emails go unanswered and at best their replies, are off of a script. You cannot cancel service if you are dissatisfied. We had business files being deleted without our knowledge. They had no...
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Company wrote 0 public responses to the review from Apr 22.
1.0
I didn't like
  • Anything about them
#1238616
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I am the same like all the rest of the consumer who try out their business upgrade for more storage capacity. Was charged $750 on my credit card, called several times with no live support. Emailed them the issue but no response. Finally spoke to an arrogant MF who said...
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Company wrote 0 public responses to the review from Oct 17, 2016.
Anonymous
JC

Same thing just happened to me. Might be time for a class action lawsuit

Ballston Lake,New York
#938306
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I have 10 emails from DROPBOX from 3 support people that prove Dropbox support sucks. They never try their own written instructions that simply doesn't work. For instance try sharing "or as they call it "linking" a file without it forcing the recipient to install...
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Company wrote 0 public responses to the review from Jul 07, 2016.
1.9
I didn't like
  • Support
#878183
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I realized that I was paying $100 a year for the Pro plan 1TB, where I really only used 2/3GB max. I asked dropbox where to downgrade because I couldn't find that setting. The Upgrade button is right there in the menu, but you have to spend 10 min to find how to...
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Company wrote 0 public responses to the review from Apr 04, 2016.
#823336
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Dropbox can't return folder size. Why? I'm guess either 1) coasting and cashing the checks; or 2) intentionally blocking this capability so one can't easily hunt down large files that are pushing one past the free account limit. I pay for actively improved, cool...
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Company wrote 0 public responses to the review from Mar 15, 2016.
#810333
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I got dropbox with my android tablet. i was going to transfer a file to the cloud so i could access it from another computer. well, when you hit upload, software usually asks you to select a file to upload. this one, if you are unprepared, will just data dump all...
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Company wrote 0 public responses to the review from Apr 11, 2013.
Anonymous
Stephen

I have had better luck with SmartBox from PanTerra Networks it's designed for the Enterprise unlike Dropbox which is trying to take a retail grade consumer product and redesig...

Bodryn
Bodryn

This is almost enough right here to convince me not to get Android.

#400006
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