Not resolved

I Upgraded to Business plan as I deleted some files and that was the only option to get them back I saw $17 a month for 5 gig That was ok I took the plan but did not see in small type per user per month 5 users So I was tricked and did not tick the monthly payment option. I have request a refund or downgrade but no response yet.

I am now $850 poorer off an buy the looks of it the offer no refund. I will proceed to seek legal advice adn if that fails will spend the next 12 months telling people to beware of this company, their appalling refund policy and their trickery.

Product or Service Mentioned: Dropbox Business Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $850.

Preferred solution: Let the company propose a solution.

I didn't like: Hidden fees, Deception.

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Etobicoke, Ontario, Canada #1266409

Same here

Massapequa, New York, United States #1260452

Thanks for posting this. I am currently in a similar situation with Dropbox.

And am seeking a refund. If Dropbox won't refund I am sending a letter to the BBB and the Attorney General for whatever state they have their headquarters in.

Dropbox has since changed how they layout their pricing structure BUT still the same deceptive fine print practices.

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