Product: Dropbox Technical Support Clear all filters (0 of 4 reviews match)
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Syncing issues with files on my dropbox not showing up on my computer; other files I shared with people not updating. Tech support's response - have them call in for tech support. The tech support guy was rude and disagreed with me, saying because I was able to...
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2.4
Product
Dropbox Technical Support
I didn't like
  • Lack of phone support
  • Unscrupulous refund policy and customer service
#1353135
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They are terrible at customer service or fixing the issues at hand. Emails go unanswered and at best their replies, are off of a script. You cannot cancel service if you are dissatisfied. We had business files being deleted without our knowledge. They had no...
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1.0
Product
Dropbox Technical Support
I didn't like
  • Anything about them
#1238616
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On one hand, I guess you get what you pay for and I've got a free Dropbox account. On the other hand, support was extremely obtuse when I contacted them and explained that many people have complained when they cannot access a supposedly public dropbox document- The...
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2.7
Product
Dropbox Technical Support
#1198290
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I have a problem with Dropbox that cannot be easily resolved over email and can't be solved using their online references. Unfortunately they do not provide phone call customer service to Dropbox Pro users. I instead have sent and received 12 emails related to my issue.
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Anonymous
Epeggs

I am having the same problem with our business account only my bill is +$1300. I have now paid twice and cannot even access someone to help me never mind get the situation re...

2.0
Product
Dropbox Technical Support
I didn't like
  • Customer service
#903144
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