Product: Dropbox Free Trial Clear all filters (21 of 21 reviews match)
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That thousands of views exist on the Dropbox community board for 'Unscrupulous refund policy and customer service' serves to prove that this is a company to avoid. If you are unfortunate and have already signed up for the FREE Trial, I suggest that you contact the...
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1.2
Product
Dropbox Free Trial
I didn't like
  • No customer support unclear how it worked
#1220379
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needless to say being charged over a thousand dollars and then offered no help or even mention of a possible refund left me feeling stung and angry. Avoid dropbox like the plague, they've brought me nothing but misery and a massive bill for a service Ive already cancelled and regardless would never use again. F*@K YOU DROPBOX...
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Product
Dropbox Free Trial
#1200154
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This company is a 100% scam artist!I signed up for free trial, followed by $9.99 a month charge. Yesterday, a day before my free trial ended they overcharged me $450! The charge reads on my bank account as an "ATM CHARGE", which stinks of scam! To make matters worse,...
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Anonymous
gavin anderson

The same thing has happened to me they are getting away with this why? They are crooks

Anonymous
Anonymous

how are you resolve your problem? they give your money back?

1.3
Product
Dropbox Free Trial
#1099169
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We clicked on trial, it asked for card information and said we wouldn't be charged unless the trial was over.But it charged 750 (for 5 people) straight away, and even though we cancelled within the trial, now they refuse to refund saying it is not the policy since we...
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1.2
Product
Dropbox Free Trial
I didn't like
  • Unwillingness
  • Unfairness
  • Scam
#1027268
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Dropbox sent in a payment without my authorization, charge me over $100+ from my checking account putting me into negative right as other payments were coming in. now I've been negative for a couple of weeks and Dropbox won't help at all. I have no money for gas, food,...
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Anonymous
TH

I'm sorry to hear this... a very similar thing happened to my brother. He was reading disabilities and thought he was signing up for a pro account when in fact it was an offic...

1.0
Product
Dropbox Free Trial
#1001696
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I was on a 30 day Free Trial for the Dropbox Business. On January 1st, 2017 at 00:20am ( apparently at the end of the trial) I received an email from Dropbox telling me that I have been upgraded from a Free Trial to Business Subscription and that my credit card has...
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1.0
Product
Dropbox Free Trial
#997862
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I FEEL VERY RIPPED OFF I DID A 30 DAY FREE TRIAL AND THEN DROPBOX CHARGED MY CHECKING ACCOUNT $750.00 THE "NOTICE" WENT TO SPAM AND I DID NOT SEE IT FOR QUITE AWHILE I CALLED AND CALLED AND EMAILED AND EMAILED AND NO ONE WOULD HELP, TELLING ME THEY COULD NOT GIVE ME A...
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Anonymous
Frustrated

Wow! You got to talk to a LIVE person?

Anonymous
Anonymous

Are you on facebook? Join Facebook group "Overcharged by Dropbox" and lets put our voices together.....

Product
Dropbox Free Trial
I didn't like
  • Billing issue and no customer service
  • Customer servcie and way
  • Billing
#979798
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Made the mistake of accepting one month trial of Dropbox Business. During that period, received three emails encouraging me to explore features of Dropbox Business before my trial ended (implying these features are unavailable at the end of the month). I was NEVER...
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1.0
Product
Dropbox Free Trial
I didn't like
  • Hidden fees
  • Deception
  • Customer service
#966627
Reply to reviews
My Dropbox account says there are no transactions and yet there has been. From what I've googled there are thousands of people out there this has happened to.They never got their money back. A few bucks maybe but $850????? This is so wrong and there is no one that...
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Anonymous
Anonymous

I am the same as so many - signed up for the 30 day free trail, I think gave my CC details as a condition for this, the Free trail. Sent them an email within two days saying I...

Product
Dropbox Free Trial
#966136
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My usband inadvertanlty signed up for dropbox - he thought it was a free service. Skip forward a few weeks, he has surgery is unable to go on computer. I get notice of a $750. charge. I try to contact dropbox. I keep getting same types of emails. I explain: even if I...
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Anonymous
Anonymous

Are you on facebook? Join Facebook group "Overcharged by Dropbox" and lets put our voices together.....

Product
Dropbox Free Trial
I didn't like
  • Automatic billing of full business price for a year
  • Customer service
  • Deceptive billing
#943109
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