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Dropbox billed me for business trail even though I cancelled before the 30 days. Then I tried to find a customer service number and I could not find anyone to talk with.

I was pushed to the online customer support option and nine matched this problem. I got a person named Oscar on the chat option and I asked for a number to call 3 times and he never gave one and wished me a good day and ended session. This is by far the worst customer service experience I have had in years. I will NEVER use Dropbox services again.

Google actually has a team that will take my call and I will gladly give them all my business. TERRIBLE CUSTOMER SERVICE!!!

Product or Service Mentioned: Dropbox Pro Subscription.

Reason of review: Poor customer service.

Monetary Loss: $1200.

Preferred solution: Full refund.

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