Dropbox Basic Subscription Reviews

1.6
(3 reviews)
Value for money
Price Affordability
Product or Service Quality
filters
seller:
Show
state:
Show
city:
Show
Dropbox asked me if I'd like to increase my user space by joining Business. It didn't seem quite right but .. There was no option for basic indicidual subscription I put in my credit card no just to try for a month. I don't think I even tried it hardly at all. Then after a bit over a month I saw a credit charge of $750!! assuming that I was a business with 5 licences. They did not even notify me that the trial period had ended and that they...
Read more
2.2
I didn't like
  • Support
  • Unauthorized autopayment
  • Not only lack of customer service but rude customer service
#947168
I have thought to upgrade to pro, but with unhelpfulness like this that is unlikely. Now I see I have to write a whole 100 word essay, that will make it even less likely. Forgotten password -- write a second time -submit. receive iphome message of successful change -- try to download document on e-mail -- get told password is invalid. Go crazy. Submit this complaint and (apparently) have failed to rave on long enough. Blah, blah, blah, blah,...
Read more
I uploaded my photos to dropbox because I wanted a safe back up. I just received an email saying they deleted my account and my pictures will be deleted. There is no way to contact them to try and get my pictures. The reason... i haven't used them in a year. Yeah, because it was full! How am i supposed to keep using them for more uploads if they don't give you much room??? Never again! Avoid dropbox. They don't care if families lose their...
Read more
I cancelled my account with Dropbox over a year ago because their service was unsatisfactory and customer service non-existent. They started charging my credit card again for $99 on May 2016 and again on June 2016 for $99. Their Pro account equals $8.25 per month X 12 months = $99. In other words they were charging me annual payments per month. Sent emails and proof of cancellation and they still refused to credit my card. They do not...
Read more
I reluctantly opened a Dropbox acct in order to get photos from a photographer. I understood the acct was about $9/month and I was in for less than a month when they stole $750! from PayPal acct. Of course they are not answering their 888 phone number, what a surprise. So now I have paid the photographer separately for these photos AND Dropbox is paid an additional fee for each photo? How is that right? I've filed fraud against them and Paypal....
Read more
1.0
I didn't like
  • Unauthorized auto paymnt
#895156
I've had Dropbox for several years. A week or two ago I started noticing something was off with my windows 7 explorer folder navigation on my Lenovo X230T. I would save a file to the Downloads folder and find the navigation spontaneously ending up in Dropbox - pretty annoying. There was still a separate Users/Downloads folder that had all my files so I didn't think much of it. Today, I realized that everything in my Users/Downloads folder...
Read more
#830366