Product: Dropbox Basic Subscription Clear all filters (8 of 8 reviews match)
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I was charged over $500US for 3 business accounts that I did not want.This company, I feel, seems to hide all the fine print in even finer print. They ripped me off. Tech support demanded to have my personal banking information (routing numbers, etc...), credit card...
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1.7
Product
Dropbox Basic Subscription
I didn't like
  • Deceptive billing
#1141243
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I was indeed billed for the next cycle and spent way too much time after that trying to clear this up, only to be told by a Dropbox representative that he couldn't process a refund and I would have to dispute the charges with my bank. It was incredibly frustrating to...
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1.7
Product
Dropbox Basic Subscription
I didn't like
  • Support
  • Customer service
  • Way they conned me and charged fraudulently
#1131153
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Dropbox asked me if I'd like to increase my user space by joining Business. It didn't seem quite right but .. There was no option for basic indicidual subscription I put in my credit card no just to try for a month. I don't think I even tried it hardly at all. Then...
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Anonymous
Anonymous

It just happened to me too. I'm super upset. Thieves.

2.2
Product
Dropbox Basic Subscription
I didn't like
  • Unauthorized autopayment
  • Support
  • Not only lack of customer service but rude customer service
#947168
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Now I see I have to write a whole 100 word essay, that will make it even less likely. Forgotten password -- write a second time -submit. receive iphome message of successful change -- try to download document on e-mail -- get told password is invalid. Go crazy. Submit...
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Product
Dropbox Basic Subscription
#925168
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I uploaded my photos to dropbox because I wanted a safe back up. I just received an email saying they deleted my account and my pictures will be deleted. There is no way to contact them to try and get my pictures. The reason... i haven't used them in a year. Yeah,...
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2.5
Product
Dropbox Basic Subscription
#921480
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I cancelled my account with Dropbox over a year ago because their service was unsatisfactory and customer service non-existent. They started charging my credit card again for $99 on May 2016 and again on June 2016 for $99. Their Pro account equals $8.25 per month X...
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Anonymous
Anonymous

They are crooks - should be charged criminally. Tell your credit card company to reverse the charges

Product
Dropbox Basic Subscription
#896854
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I reluctantly opened a Dropbox acct in order to get photos from a photographer. I understood the acct was about $9/month and I was in for less than a month when they stole $750! from PayPal acct. Of course they are not answering their 888 phone number, what a surprise....
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Anonymous
Anonymous

Happened to me too! I immediately submitted a ticket through the Dropbox website and called my credit card company to handle the dispute with them and request a refund. Dropb...

1.0
Product
Dropbox Basic Subscription
I didn't like
  • Unauthorized auto paymnt
#895156
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I've had Dropbox for several years. A week or two ago I started noticing something was off with my windows 7 explorer folder navigation on my Lenovo X230T. I would save a file to the Downloads folder and find the navigation spontaneously ending up in Dropbox -...
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Product
Dropbox Basic Subscription
#830366
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