Contact Dropbox Customer Service
Dropbox Phone Numbers and Emails
Toll-Free Number:
-
(888) 414-8124
Sales Department:
-
(855) 237-6726
Dropbox Emails:
Dropbox Contact Information
Dropbox Website:
Dropbox Help Center:
Corporate Office Address:
Summary of Dropbox Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dropbox Customer Service?
Account Question:
- “Help with account”
- “Have changed my phone number. Cannot login. Text is being sent to my previous phone number”
- “Password help”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancel and refund”
- “Cancellation”
Payments and Charges Question:
- “Billing issue”
- “Charged and I don't have an account”
- “Payment”
Request for Information Question:
- “I am unable to receive verification on my phone - new number.”
- “Need help with files”
- “Need to speak with representative concern in my account”
Staff Question:
- “To talk customer service”
- “I am frustrated with the service received this far”
- “I want my service dropped down to basic only. I have tried to do it on line but was unable to.”
Refund Question:
- “Refund”
- “Cancle subcriptuon need refund”
- “Refund request”
Product/ Service Question:
- “Subscription”
- “Membership”
- “Trying to connect phone to computer or chrome book”
Cards Question:
- “New email and new card on file”
- “Need to update credit card information”
- “Credit card charge”
Return/ Replace Question:
- “Make a return”
- “Trouble changing emails”
- “Unable to change account settings”
Shipping and Delivery Question:
- “Some of my files didn't get transferred”
- “I payed for more space but I didn't get it.”
- “Dropbox beta wont let me delete pc backup”
Other Question:
- “Inquire”
- “Dropbox not syncing to Adobe”
- “Lost files”
About
Free Trial, Customer Care, Cloud Storage
Account, Subscription, Pro Subscription
Pros: Sharing simple files with basic, Product concept, Easy to use, Cloud, Was useful when i needed it
Cons: Customer service, Support, No customer service, No customer service or way to contact, No customer phone support unclear how it worked
Dropbox is an online service that specializes in providing virtual online hosting for files, documents, images and media files. The company took its start in 2007. It was founded by Arash Ferdowsi and Drew Houston. Nowadays the corporation has more than 400,000,000 regular users. It makes Dropbox one of the biggest IT companies in the world. Dropbox has offices in more than 200 countries. The company offers various software packages such as Dropbox Pro, Dropbox Business, Dropbox Mailbox and Dropbox Carousel. In addition the corporation offers a wide selection of programs for iPphones, iPads, Blackberry, Android and Kindle Fire mobile devices.
Dropbox is ranked 295 out of 1782 in Software category
UK, Other, USA, Worldwide
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