Contact Dropbox Customer Service
Dropbox Phone Numbers and Emails
Toll-Free Number:
-
(888) 414-8124
Sales Department:
-
(855) 237-6726
Dropbox Emails:
Contact Information
Dropbox Website:
Dropbox Help Center:
Corporate Office Address:
How Good is Dropbox's Customer Service?
Summary of Dropbox Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dropbox?
Account Question:
- “Update account information”
- “Council membership”
- “Trying log in”
Payments and Charges Question:
- “Billing issues”
- “Bills”
- “Billing”
Activation/ Cancellation Question:
- “Cancel account”
- “Cancellation”
- “I did not subscribe to dropbox”
Request for Information Question:
- “I have guestions about my account”
- “Help with 2 issues”
- “My phone was stolen and someone put a 2 step verification on my phone”
Product/ Service Question:
- “Dropbox isn't working”
- “Want to have access to my dropox using my new enail address, old email has been deactivated”
- “Urgent access issues”
Refund Question:
- “Refund and cancellation”
- “To get a refund for monthly charges that were never authorized..”
- “Refund”
Staff Question:
- “Customer service”
- “To talk customer service”
- “Need to drop the service not using it”
Cards Question:
- “Need to update credit card information”
- “Credit card charge”
- “Someone used my debt card fraud”
Return/ Replace Question:
- “Return my $58to my card”
- “Trouble changing emails”
- “I want to change my plan.”
Shipping and Delivery Question:
- “I have a song i recorded and put drop box i cannot get it back. This is a important song i need to get. There are 2 other songs same situation. Please help get these songs back. They are very important. Thank you.”
- “Sir security code is not coming on my mail id.”
- “I bought a package of products from DropBox. I have a new phone number and a new email address.”
Website/ Application Question:
- “Website doesn't work.”
Other Question:
- “Dropbox not updating on my desktop”
- “Not able to upload data to the dropbox”
- “Trouble printing”
About
Dropbox is an online service that specializes in providing virtual online hosting for files, documents, images and media files. The company took its start in 2007. It was founded by Arash Ferdowsi and Drew Houston. Nowadays the corporation has more than 400,000,000 regular users. It makes Dropbox one of the biggest IT companies in the world. Dropbox has offices in more than 200 countries. The company offers various software packages such as Dropbox Pro, Dropbox Business, Dropbox Mailbox and Dropbox Carousel. In addition the corporation offers a wide selection of programs for iPphones, iPads, Blackberry, Android and Kindle Fire mobile devices.
Dropbox is ranked 587 out of 5626 in Software category
UK, Other, USA, Worldwide
Compare Dropbox To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.