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I needed more space to share some files for a project im working on, decided to try the free trial of drop box business. Even if id decided to keep it it was only 27 dollars a month and i thought that seemed reasonable. Unfortunately after my trial expired not only did...
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Company wrote 0 public responses to the review from Feb 28.
#1200154
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I set up a trial for a business client I support. When we decided it 'wasn't for us' the process of putting back all the files from users existing personal accounts was PAINFUL and I am still not 100% that data was not lost. I love the personal dropbox solution, but we...
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Company wrote 0 private or public responses to the review from Feb 28.
2.6
I liked
  • Personal plus - simple to use
  • Ease of personal plus
I didn't like
  • Dropbox for business trial
  • Fact you can not add more space to personal plus
#1199466
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On one hand, I guess you get what you pay for and I've got a free Dropbox account. On the other hand, support was extremely obtuse when I contacted them and explained that many people have complained when they cannot access a supposedly public dropbox document- The...
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Company wrote 0 public responses to the review from Feb 26.
2.7
#1198290
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Their policies are deceptive such that they literally steal money from people for things they didn't sign up for, or that they did sign up for and then cannot cancel because Dropbox doesn't provide an easy way to reach them and may not respond. You cannot reach them by...
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Company wrote 0 public responses to the review from Jan 28.
1.0
I didn't like
  • Being unable to disable and constantly have it reactivate itself
  • Not taking ownership or responsibility
  • Developing something with bad intentions against the public
#1177935
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You have to sign up for a monthly trial before you can see if they offer what you need. I did so, and found out immediately that they don't offer what I needed. I sent them a cancellation email within an hour. A few days ago they sent me a promotional email. I...
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Company wrote 0 private or public responses to the review from Jan 24.
1.0
I didn't like
  • Being unable to cancel my account
#1175815
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Dropbox - Drop box scam

Horrible. They keep charging me every month Imege. I have discontinued the service. Several times I called I am going to sue them
Company wrote 0 public responses to the review from Dec 30, 2017.
#1158705
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I used to love DropBox, and after months of them nagging me with a small pop up, I agreed to try the Business trial upgrade for more space. And I like the extra space, that's what I needed. But Roll forward to December. After some personal life issues, I finally...
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Company wrote 0 public responses to the review from Dec 28, 2017.
2.3
I liked
  • Product concept
  • How easy it is for files to sync
I didn't like
  • Unauthorized auto paymnt
  • Use terms of use in negative way
#1157314
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I was charged over $500US for 3 business accounts that I did not want. This company, I feel, seems to hide all the fine print in even finer print. They ripped me off. Tech support demanded to have my personal banking information (routing numbers, etc...), credit card...
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Company wrote 0 public responses to the review from Dec 03, 2017.
Anonymous
Dennis Geiser

I was charged 700.00 on my credit card for a recurring business account I did not set up. I am not sure how they got my credit card information. When I approached them they re...

1.7
I didn't like
  • Deceptive billing
#1141243
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NO CUSTOMER SERVICE, UNABLE TO RECIEVE PROMPT ASSISTANCE OR ANY SOLUTION TO MY ISSUES. IF YOU ARE LOOKING FOR A SECURE FILE STORAGE CLOUD SERVICE, DROPBOX IS DEFINITELY NOT THE SOLUTION FOR A BUSINESS. SOMEONE SHARED A FOLDER WITH MY DROPBOX AND NOW THEIR ACCOUNT HAS...
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Company wrote 0 public responses to the review from Nov 21, 2017.
1.1
#1135007
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I was unable to cancel my subscription online (they only let me upgrade it), so I submitted a ticket and was told I wouldn't be billed for the next billing cycle. I was indeed billed for the next cycle and spent way too much time after that trying to clear this up,...
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Company wrote 0 private or public responses to the review from Nov 14, 2017.
1.7
I didn't like
  • Support
  • Way they conned me and charged fraudulently
  • Unethical
#1131153
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