State: California City: San Francisco Clear all filters (6 of 161 reviews match)
filters
State:
City:
Product:
Show
On August 20, I upgraded my personal Dropbox (DB) account to a standard business plan, with the understanding from the DB webpage interface that it would cost $150 year ($12.50 monthly). However, I discovered that I was being charged $799.50 when I reviewed my credit...
Read more
Company wrote 0 public responses to the review from Oct 06, 2017.
2.0
I didn't like
  • Unscrupulous refund policy and customer service
#1111206
Reply to reviews
Unless you are a business user, there is no way to actually talk to Dropbox. I had purchased a year's 1 TB storage...about $120 worth. They will answer an email after 3-4 days and take multiple days in between all communications and they never address the real issue....
Read more
Company wrote 0 private or public responses to the review from Jul 28, 2017.
1.0
I liked
  • Ability to access files from multiple devices
  • Ability to access files frm mny devices share w people
I didn't like
  • Dropbox customer service
  • No customer phone support unclear how it worked
  • Lack of phone support
#1080344
Reply to reviews
I recently had my "free" Dropbox account of many years freeze and I was informed by email that it was "full". Okay, so I deleted most of the files. Then I subscribed for $99/year and tried to transfer the remaining files into my new, improved, upgraded Dropbox. It...
Read more
Company wrote 0 public responses to the review from Jul 27, 2017.
1.0
I didn't like
  • Wasting an entire day and feeling ripped off
#1080224
Reply to reviews
Dropbox billed me for business trail even though I cancelled before the 30 days. Then I tried to find a customer service number and I could not find anyone to talk with. I was pushed to the online customer support option and nine matched this problem. I got a person...
Read more
Company wrote 0 public responses to the review from Jul 24, 2017.
2.2
#1078859
Reply to reviews
This is the link to what is going on, which you will note DROPBOX has marked as "SOLVED" : https://www.dropboxforum.com/t5/Photos-and-videos/The-Photos-page-is-changing/td-p/218974#M112 To summarise, Dropbox have just announced that from 30th of June 2017 all customers...
Read more
Company wrote 0 private or public responses to the review from May 06, 2017.
3.0
I liked
  • Dropbox i ordered with photo album sharing
I didn't like
  • Will delete all customers photo albums from 30th june 2017
#1043761
Reply to reviews
DO NOT SIGN UP TO DROPBOX. Here's the problems; (1). If you want to share anything in your Dropbox with friends or relatives, your friends or relatives will have to join Dropbox subscription and costs them money, (2). Upon renew of your subscription, they charge your...
Read more
Company wrote 0 public responses to the review from Apr 05, 2016.
Anonymous
Anonymous

dropbox in all its forms is a rip off. th free account does let you invite friends but you need to jump through hoops to ensure you get the space. Their web site is outdated t...

1.0
#824209
Reply to reviews