I am a photographer with 0 staff. Apparently although I let dropbox know that I did not have a "team", when my Free Trial ran out they charged me for extensive coverage for many team players.
750$ for a year. There is no phone number. I was able to chat online to try and reverse the charges and/or switch the membership since there is no way I need this type of membership, all to no avail. This is an outrageous amount of money, for what I am using dropbox for I could do for free on my website or in Flickr.
Even Visa failed to renegotiate the fee. I hope that there is a giant lawsuit against Dropbox, count me in.
Product or Service Mentioned: Dropbox Pro Subscription.
Reason of review: Problems with payment.