Dropbox
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService problem
- Fake free trial and no option for refunds
- Way they conned me and charged fraudulently
Preferred solution: Full refund
User's recommendation: Be careful checking out this company because they will grab you in charge you and you won’t even know it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Baltimore, MarylandNo real person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel free trial
Preferred solution: I have tried to cancel a 30 trial but cannot reach anyone on the phone or chat that can help me.
User's recommendation: I have received no response from Dropbox pertaining to the issue I am having with them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey make it very hard to cancel
Preferred solution: Full refund
User's recommendation: Make sure you can cancel if you want to before signing up
Cannot enter my account(s)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeleted Account
- Personal plus - simple to use
- No support - even for pro users
- Losing access to account and not being able to contact anyone
Preferred solution: Access to account
User's recommendation: Use a different cloud-based storage platform
I didn’t sign up and money came out
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount disabled
Preferred solution: My account working again. To contact Dropbox they ask you to sign in to your account, but if they disabled the account then there is no way to sign in or contact them.
User's recommendation: I have almost a week trying to get help, this is ridiculous
Billing issue
User's recommendation: Warning: NO REFUNDS and Dropbox will take money from your checking account without permission .
I'm trying to cancel
- Very little
Preferred solution: I want to cancel
User's recommendation: There Will Be No Recommendation
Subscription plans
Account password expired instructions not working
- Ability to share large folders with sub-folders
- Losing access to account and not being able to contact anyone
Preferred solution: I would like help with my expired passcode.
What a fraud
- Fake free trial and no option for refunds
Preferred solution: Full refund
Can't get into my drop box
Preferred solution: Be able to get in my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDropbox disabled
- Was great
- Ability to share large folders with sub-folders
- Customer service sucks
- Support
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