Anonymous
map-marker Houston, Texas

My ex has made himself owner on my account, how can I delete/unlink his access?

My ex husband has gained access to my account making himself the owner. How can I reverse this making myself sole owner of My account?
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Jessica S Dzh

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Verified Reviewer

Canceled my account still got charged

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Automatic answering hung up on me. A year long battle.do not do the trial!! I have canceled & called with no luck in getting any help. A single Mom can't afford this!
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Loss:
$120
Cons:
  • Being unable to cancel my account
  • Fraudulent billing practices
  • Way they conned me and charged fraudulently

Preferred solution: Full refund

Anthony T Ubr
map-marker Portland, Oregon

I am not receiving emails to reset my password. It’s almost like my email doesn’t exist with you.

I cant figure out one minute I can use it next minute I cant because my password its not working and Im not receiving any emails from you guys
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Preferred solution: Apology

Pearla Rhw
map-marker Broken Arrow, Oklahoma

Access dropbox account

I cant access my emai to request a link to rest my password. Is there anyway my information can be looked up to gain my access to my dropbox account.
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Mansoor B Kyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account disabled without any explanation

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I'm with Dropbox for years paying them annually, recently my account got disabled out of the blue with no apparent reason, tried to contact Dropbox support through email and twitter (opened 3 tickets) but no response at all, they kept ghosting me, I have all my files my memories with no way to access them, Its sad what they are doing, I felt my files are safe with them, now I don't know what to do, I'm still checking every day, Hoping they made a mistake, I should have never trusted them
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Pros:
  • Personal plus - simple to use
  • Product concept
Cons:
  • No phone customer support
  • Bad customer support dont respond at all

Preferred solution: Activate my account

User's recommendation: Activate my account

DESIREE B Hte

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

I am confused

i bought new computer and it had dropbox pre-installed. Do I need this along with One Drive and iCloud?
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Preferred solution: Let the company propose a solution

Damien M Kbl

Files

Where are my files?? My files are missing.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!????????????
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Loss:
$999999

Preferred solution: My files

Anonymous

Abysmal customer assistance.

No success whatever is resolving "Dropbox Cannot Start" error. Chat bot responses unrelated to questions; impossible to get any useful information after an hour's work. I had a successful career in IT and seldom give up -- but I have given up on Dropbox.
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Pros:
  • Potentially useful service
Cons:
  • Abysmal automated customer assistance

User's recommendation: Head for the exit.

Martin M Ciq

Offensive commercials

Commercials are arrogantly hypocritical and make me angry every time I have to listen to them, and I Hulu I cant skip them
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Preferred solution: Remove offensive commercials

Anonymous
map-marker Richmond, Virginia

Tech suplort

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If you need, don't expect to get any from Dropbox. Phone contact is not even there, even though they offer several. None of which help. My problem is I have deleted all data files and picture files. Dropbox says I am still over the FREE limit. Hence, sync is no longer working.
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David D Mdx

Cant log into my account

Dropbox - Cant log into my account
My acct that I pay for Ddolivek@***.com Can't long in get error message acct saying passwork wrong so I climy acctvi pay forck forget, then I get message sorry acct is disabled. Why. Please activate
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Preferred solution: Let the company propose a solution

Charles O Kyn

Cancel my account at end of the monthly term current paid.

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I have difficulty signing in . My Apple Account may be an issue due to Scammers. I am unable to utilize this product.
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Loss:
$100
Pros:
  • Difficulty with coordination with apple

Preferred solution: Full refund

User's recommendation: Sorry , no comments.

Cheryl C Eah

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Verified Reviewer

Billing issue

I need to clarify the amount that has been billed to AMEX Card asap please. please call me, Cheryl asap at my Singapore handphone number +659100**** or my office number +656538**** asap please. My email is cheryl.chua@***.asia
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Preferred solution: Full refund

Charles O Kyn
map-marker Houston, Texas

Dissatisfied.

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No comment. Sorry this product was not for me. I was very disappointed in the less than user friendly accessibility , and dispute resolution when dissatisfied. The difficulty in canceling the product was equally frustrating.
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User's recommendation: Check out the usefulness of this product.

Alec H Ovl

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Verified Reviewer
| map-marker Forest Grove, Oregon

My Old Windows 10 Account Was Compromised!

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Updated by user Jul 06, 2021

I am going to go look for some financial assistance with this, since there is no customer support page for Dropbox.

Updated by user Jul 06, 2021

or Contact Palladio For Assistance, Since Dropbox Does Not Have A Customer Care Section.

Updated by user Jul 06, 2021

Their Phone Number had rudely hanged up on me and their email address is not being monitored!Okay! I will contact my bank as to stop my Debit Card!

Original review Jul 06, 2021
I had did a scan of the exe on Windows 10 and it says, Phishing within red letters. I want my $12 dollars back in full refund!
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Loss:
$12
Cons:
  • I do not trust their billing practices
  • Flaw within their security
  • Deceptive website

Preferred solution: Full refund

User's recommendation: Don’t Give Them Confidential Info!

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