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Discovered 3 mos after the "events" that THOUSANDS of my business client photos were deleted. And randomly, leaving empty folders and half-empty folders. No customer support, of course. Sent events to their tech support to try restoring. No luck. Tech said that I...
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Company wrote 0 public responses to the review from Aug 24, 2015.
#688473
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How the heck to you reach a human at Dropbox other than a sales person? I have been charged for the wrong amount and can't get my $$ back! UGH! Just based on their customer service, I would NEVER use them and am looking to store my files elsewhere. Once they have you,...
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Company wrote 0 private or public responses to the review from Jun 25, 2015.
Anonymous
Anonymous

Send a complaint to the press department and set a deadline with the threat of going public. It worked for me. Drobox = NO service

3.9
#656036
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I recently signed up for a 14-day trial period of Dropbox for Business for $75 per month. I decided to cancel WITHIN and BEFORE the prescribed trial period expires but my credit card was still charged with the full amount. For days I've been trying to call, email, chat...
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Company wrote 0 public responses to the review from Apr 08, 2015.
Anonymous
Anonymous

Dropbox is a scam. Their customer service does not exist and any investors should divest immediately as they are surely going all the way down very soon.

Anonymous
Anonymous

Dropbox Business is a disaster! Do not try it as you end up emailing their "customer" support forever as you'll lose files.

#619315
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Dropbox likes to suggest that they are like any other drive. A drag a drop moves your files. I moved around 30k documents in two moves. the file structure moved but the underlying files did not and were no longer available on my laptop. I contacted support. After...
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Company wrote 0 public responses to the review from Feb 24, 2015.
2.8
I liked
  • Cost
I didn't like
  • No customer service
#599715
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Dropbox is just too slow. I have a 100Mbps+ connection (12Mbps up). After almost 5 days Dropbox is STILL syncing 20GB worth of data. That's appalling. I refuse to use a service that takes this long to sync that little bit of content. I've decided to take my business...
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Company wrote 0 public responses to the review from Feb 16, 2015.
Anonymous
Anonymous

Im still waiting, three days now to move 20gb of data. The problem is that I moved the files, so the source has disappeared from my desktop. I am trapped into this endless upl...

5.0
I liked
  • Mobile app
I didn't like
  • Slow data
#596243
Reply to reviews
I've been using Dropbox for about 8 years. I love it! Never had a problem. Never lost a file. I share folders with collaborators and never a problem. I think all these doofuses on here just don't know know how to use the simplest technology. Dropbox is great! I...
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Company wrote 0 public responses to the review from Jan 24, 2015.
Anonymous
Anonymous

Hi,I too have had really good experiences with dropbox, and recommended many people to use it. However, they have just tried to sneak a 100% price rise through without advisin...

Anonymous
phb

I would have agreed 100% until I upgraded to a paid account with 1TB+ storage. I then began to upload a folder that is 73GB at the beginning of Dec (may have even been Nov). A...

#586332
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For some unknown reason the Dropbox.exe process scans all folders on my entire hard drive. Not only is this a security concern, it has no business accessing folders other than what you have given it permission to scan but this scanning of files/folders is causing...
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Company wrote 0 private or public responses to the review from Jan 08, 2015.
4.2
I didn't like
  • Program scans entire hard drive
  • Security issues
  • Tech support
#579899
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Dropbox - A royal PITA.  I had to cancel.
I endlessly got a message saying "There is no application set to open the URL..." (followed by a lot of incoherent garbage). Neither "choose application" or "search app store" yielded any help. WORSE, this idiotic message would appear endlessly, no matter how many...
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Company wrote 0 public responses to the review from Oct 18, 2014.
Anonymous
Anonymous

I couldn't agree more, the free account is just as bad and to earn space, you practically have to sell your soul and hope people buy it lol. Seriously, this company is a scam.

#547901
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The product is self is not the worse cloud on the market. I have used 4 clouds and this one is the best. They just need to clean up their customer service department. But someone needs to check these arrogant A** holes. Do they realize they are playing with peoples...
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Company wrote 0 public responses to the review from Oct 17, 2014.
2.3
I didn't like
  • Faq
  • Help
  • Customer servicd
#547789
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I transferred files from one folder to another in Dropbox and the content just disappeared totally. Dropbox can not be called or mailed, you can only send a complain by one of their prefab forms. Unbelievable for such a big company! My files contained important...
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Company wrote 0 public responses to the review from Sep 27, 2014.
Anonymous
Anonymous

When trying to move personal files from a business account I had several folders and numerous important files that vanished. Since I have a business account, I was able to cal...

Anonymous
Ivo

I lost everything except photos when I changed computer

#539213
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